Mercia Garden Products

Call Us: 01636 821215

Open Monday to Saturday

Read Our FAQs

Here you'll find answers to the most Frequently Asked Questions




About Mercia


  • Q. What is Mercia's Vision?

    • A. Our vision is to design and manufacture quality, innovative and value for money garden buildings that meet our customers' space aspirations, whilst providing a stimulating environment for our employees, and sustainable rewards for all of our stakeholders.

  • Q. What is Mercia's Mission Statement?

    • A. We will provide a comprehensive range of products manufactured from sustainably sourced materials, direct to the customer.

      Our proposition includes delivery to customers' premises and the option to have the product installed. 

      Our prime route to market is via our direct and third party web retailers, as well as, major store retailers. Where we will position ourselves as the customers' fulfilment arm. 

      We will value the contribution of all of our members of staff and endeavour to provide opportunities for personal growth in a stimulating work environment.

  • Q. Where can I find Mercia Garden Products' Quality Policy?

  • Q. Where can I fine Mercia Garden Products' ISO Certificate?





  • Q. What is FSC?

    • A. FSC® is the Forest Stewardship Council's trademark label on timber and wood products that indicates its timber content comes from well managed forests. The FSC® Trademark enables customers to buy timber and other wood products, such as paper, with the confidence that they are not contributing to the destruction of the world's forest. 

      We are proud to be a member of FSC® since 1999.

  • Q. What is PEFC?

      • A. The Programme for the Endorsement of Forest Certification (PEFC) is an international non-profit, non-governmental organisation dedicated to promoting Sustainable Forest Management (SFM) through independent third-party certification. 

        PEFC works throughout the entire forest supply chain to promote good practice in the forest and to ensure that timber is produced with respect for the highest ecological, social and ethical standards.

  • Q. What is Chain of custody?

    • A. Chain of custody is the unbroken path which products take from the forest to the consumer, including all stages of manufacturing, transportation, and distribution. 

      Mercia maintains a certified chain of custody for both FSC® (Forest Stewardship Council) and PEFC (Programme for the Endorsement of Forest Certification). Chain of custody proves that our certified wood comes from either proven, well-managed forest or recycled material according to the requirements of the FSC® or PEFC schemes. 

      Chain of custody means customers can be assured that we are committed to sourcing timber from only proven and well-managed forests.



Playhouse has been installed, excellent service, delivered on time and installed
On time, thank you very much, grandchildren are delighted.
I would recommend your services,
Thank you

Kathy, London