Mercia Garden Products

Call Us: 01636 821215

Open Monday to Saturday

Read Our FAQs

Here you'll find answers to the most Frequently Asked Questions




  • Q. Where can I find Mercia's latest News?

    • A. You can find this on our News page



  • Q. Where can I find contact details for Mercia's Customer Service Team?

    • A. Contact details can be found on our Contact Us page

  • Q. When will my order be delivered?

    • A. You'll see the estimated delivery lead time at the bottom of the Product Information table on the product page.

  • Q. Can I specify a delivery date?

    • A. After the order is placed a member of our Customer Service Team will contact you to arrange delivery, you will be able to choose a day.

  • Q. What time will my order arrive?

    • A. You will receive an email and/or SMS the morning of your scheduled delivery with an estimated two hour time slot. Delivery takes place between 7am - 7pm. During busy seasons, deliveries can take a little longer, however we always strive to meet our delivery times and work hard to keep delays to a minimum.


  • Q. I have not received my delivery?


  • Q. Do you deliver to my work place?

    • A. No, due to the size of most of our products, and the delivery times (between 7am - 7pm) we are unable to offer this service



The guys from Mercia delivered and erected our wooden shed today. It's absolutely brilliant, just delighted with the quality, its clear to see the attention to detail and the quality finish versus other retailers sheds. It's a very attractive addition to our garden. Highly recommend Mercia!

Peter Smith. Leicester